
my prepaid account
Get all the information you need about your prepaid account below. Learn how to add money, check your balance, and more.
add minutes
U pay the way that's easiest for you. Just choose any of the following:
- Dial #Pay (#729) from your Alltel Wireless phone and follow the prompts (credit card required).
- Pay online (credit card required).
- Buy a replenishment card at participating Wal-Mart and other locations.
- Visit an Alltel store or Alltel Authorized Agent.
check my balance
You can check your balance in the following ways:
- Dial *369 from your U Prepaid phone and listen to the automated message
- Login to My Prepaid and view your account details
- Call 1-800-335-6401 and select the option to hear your balance
Account balances can also be sent to you in a free text message! Listen for the menu option to have your balance sent directly to your phone.
why sign up?
You're going to love what U can do for you.
Sign up for My Prepaid for online account management and you can:
- Create/modify your personal profile
- View your account activity
- Check your account balance
- Refill your account with a credit/debit card