my prepaid account

Get all the information you need about your prepaid account below. Learn how to add money, check your balance, and more.

add minutes

U pay the way that's easiest for you. Just choose any of the following:

  • Dial #Pay (#729) from your Alltel Wireless phone and follow the prompts (credit card required).
  • Pay online (credit card required).
  • Buy a replenishment card at participating Wal-Mart and other locations.
  • Visit an Alltel store or Alltel Authorized Agent.

check my balance

You can check your balance in the following ways:

  • Dial *369 from your U Prepaid phone and listen to the automated message
  • Login to My Prepaid and view your account details
  • Call 1-800-335-6401 and select the option to hear your balance

Account balances can also be sent to you in a free text message! Listen for the menu option to have your balance sent directly to your phone.

why sign up?

You're going to love what U can do for you.
Sign up for My Prepaid for online account management and you can:

  • Create/modify your personal profile
  • View your account activity
  • Check your account balance
  • Refill your account with a credit/debit card